POLICIES
We have done everything currently possible to mitigate the failure of the finish and failure of this product. With that said, Type 3 hard anodizing, while being incredibly strong and resilient, also has the tendency to fade in direct UV exposure. As said before, we have taken every step currently possible curve the fading time, if fading occurs know that the strength and hardness has not diminished. If our mounting system fails due to a flaw in product quality or design, we will absolutely stand behind it and take every possible measure to replace the mount and correct the issue. If the product fails due to mishandling or operator error, we will help to resolve issues while at the same time holding a firm boundary to protect our company and each individual on our team. We appreciate your understanding and grace as we strive to provide and develop the leading mount system for high pressure needs.
Refund Policy
Purchases from The Mounting Company can be returned within 30 days for any reason.
Return Requirements:
- Items must be in new, resalable condition with original packaging, hardware, and accessories.
- Customers are responsible for return shipping costs.
- A 20% restocking fee applies.
- Customized items, made-to-order products, and freight-shipped items are not eligible for return.
Additional Terms:
- Returns are not accepted after 30 days unless covered under warranty.
- Purchases made during a sale that qualify for a giveaway cannot be refunded or canceled after the sale ends. Orders may be canceled before the sale ends (forfeiting the giveaway entry).